T&C's

Pricing

All prices shown are in Asutralian Dollars $AUD. Please note there may be local customs duties, clearance fees and taxes unique to your country for which you may be charged and are responsible for. 
International delivery charges DO NOT automatically calculate at check-out. After order is placed and paid for, you will be sent a PayPal invoice for the international shipping charge


Refund and returns policy

IBID Press undertake to replace books that are defective (i.e. that have missing or displaced pages) at no cost to the client. Clients will be required to send photographic evidence of the defect and may be asked to return the product at IBID's expense.

Delivery time frames

Delivery times will depend on the location of the client and the selected method of delivery (air courier, surface mail, electronic etc). Upon confirmation of order and receipt of payment (including shipping), orders will usually be processed within two working days.

Privacy policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.

We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service.

We will give you the chance to refuse any marketing email.

The type of information we will collect about you includes:

• your name
• address
• phone number
• email address
• credit/debit card details

We endeavour to ensure the information we hold is accurate and up to date and we will not pass it on to third parties without your permission.

If you have any questions/comments about privacy, you should contact us via our "Contact Us" form on this website.

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